Privacy Policy
1) Who We Are & Scope
This Privacy Policy explains how Wealtrax (“Wealtrax,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, use our applications, or interact with our services and community features (collectively, the “Services”). This Policy applies to visitors and registered users. If you do not agree with any part of this Policy, please do not use the Services.
2) Key Terms
- Personal data: Information that identifies, relates to, describes, or could reasonably be linked with an individual.
- Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
- Controller: Wealtrax determines the purposes and means of processing personal data.
- Processor: A vendor that processes data on our behalf under contract.
3) Information We Collect
A. Information you provide to us
- Account details (e.g., name, email, password).
- Profile and preferences (e.g., language, theme, time zone).
- Communications you send to us (support requests, feedback).
- Community content you post in permitted areas (e.g., comments).
B. Information collected automatically
- Usage data: pages viewed, features used, clickstream, date/time stamps, referring/exit pages.
- Device & technical data: IP address, browser type, operating system, device identifiers, error logs, and performance data.
- Cookies and similar technologies: See our Cookie Policy for details and choices.
C. Information from third parties
- Single sign-on or authentication providers (if you choose to connect them).
- Service providers that supply analytics, security, or infrastructure services.
- Public or community sources if you interact with our public channels.
4) Why We Use Personal Data (Purposes)
- Provide and operate the Services, including account administration, session management, and core functionality.
- Maintain safety, integrity, and security, prevent abuse and troubleshoot issues.
- Improve and develop features, including analytics about how the Services are used.
- Communicate with you about service notices, updates, and support.
- Comply with legal obligations and enforce our Terms and policies.
5) Legal Bases (EEA/UK)
Where GDPR or UK GDPR applies, we process personal data on these bases:
- Contractual necessity (to provide the Services you request).
- Legitimate interests (to improve the Services, ensure security, and prevent abuse) balanced against your rights and freedoms.
- Consent (for optional features such as certain cookies or communications). You can withdraw consent at any time.
- Legal obligation (to comply with applicable laws and regulations).
6) Retention
We retain personal data for as long as necessary to fulfill the purposes above, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our legal requirements. When no longer needed, we anonymize or securely delete data.
7) How We Share Information
- Service providers (processors) that support hosting, security, analytics, communications, and customer support, under contracts that require confidentiality and appropriate safeguards.
- Legal and compliance recipients when required by law, court order, or to protect rights, property, or safety.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- With your direction when you connect third‑party accounts or share content publicly.
We do not sell personal data. We do not use personal data for targeted advertising.
8) International Transfers
We may transfer personal data to countries other than your own. Where we do so, we rely on appropriate safeguards, such as standard contractual clauses, to protect your information, and require our processors to do the same.
9) Security
We implement reasonable technical and organizational measures to protect personal data, including encryption in transit, access controls, and routine backups. No method of transmission or storage is completely secure; we continually improve our practices.
10) Your Choices & Rights
- Access & correction: You can request a copy of your personal data and ask us to correct inaccuracies.
- Deletion: You can request deletion of your account and associated personal data, subject to legal exceptions.
- Restriction & objection: In certain cases, you can request we limit processing or object to processing based on legitimate interests.
- Portability: You can request a portable copy of certain data in a structured, commonly used format.
- Consent: Where we rely on consent, you may withdraw it at any time.
- Cookie choices: Manage preferences via our banner or your browser. See the Cookie Policy.
To exercise rights, contact us at [email protected]. If you are in the EEA/UK, you also have the right to lodge a complaint with your local supervisory authority.
11) Region‑Specific Disclosures (California)
This section supplements the rest of the Policy for California residents under the CCPA/CPRA. We provide a “Notice at Collection” as follows: we collect identifiers (e.g., contact details), internet or similar network activity (usage data), and inferences drawn from your interactions to improve the Services. We do not sell or share personal information for cross‑context behavioral advertising. California residents have rights to know, correct, delete, and limit the use of certain information, and to not be discriminated against for exercising those rights.
12) Children’s Privacy
The Services are intended for adults. We do not knowingly collect personal data from children where prohibited by law. If you believe a child has provided personal data, please contact us so we can take appropriate steps.
13) Third‑Party Services & Links
The Services may contain links to third‑party sites or integrations. Their privacy practices are governed by their own policies, not this one.
14) Changes to This Policy
We may update this Policy from time to time. If changes are material, we will provide reasonable notice (for example, by email or in‑product notice). Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.
15) Contact Us
Questions or requests? Contact us:
Email: [email protected]